TERMS & PRICING OPTIONS

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Terms and Conditions

Updated October 10, 2026

By accepting this page, you acknowledge that you have read and agree to the Terms of Agreement of EDGE Virtual Assistants LLC d/b/a Edge Operations Managers, including its price-change, automatic-renewal, continuous-service, payment, cancellation, guarantee, and refund provisions.

Enrollment Confirmation

Your checkout confirmation, order form, or other written confirmation from EDGE (the “Enrollment Confirmation”) identifies the plan you selected, the applicable fees, billing cadence, start date, and number of placements. The Enrollment Confirmation controls the selected plan, initial fees, billing cadence, start date, and number of placements. Initial fees are not locked and are subject to later changes made under Section 4.2 of the Terms, except to the extent an expressly agreed written fee waiver provides otherwise. The Terms control legal provisions and any conflict with this summary; a written addendum accepted by both parties controls any provision it expressly overrides.

EdgeOS Operations Manager

The current offer provides a full-time EdgeOS Operations Manager—an Edge Virtual Assistant recruited, vetted, matched, prepared, and placed by EDGE. Every EVA placed by EDGE receives AI and core-skills training before placement. EdgeOS Operations Managers also receive EdgeOS-specific pre-placement training and readiness review. AI training supports responsible use of AI-assisted tools for research, drafting, documentation, analysis, and process execution; it does not replace human judgment, Client supervision, or the Operations Manager’s work.

Pricing & Plan Options

Choose one of the following recurring plans at checkout:

MONTHLY

Recurring Service Fee: US $3,600 every month

First payment: US $3,600

Thereafter: US $3,600 each month until canceled, subject to fee changes under Section 4.2 of the Terms

QUARTERLY

Recurring Service Fee: US $10,000 every three (3) months

First payment: US $10,000

Thereafter: US $10,000 every three months until canceled, subject to fee changes under Section 4.2 of the Terms

ANNUAL

Recurring Service Fee: US $36,000 every year

First payment: US $36,000

Thereafter: US $36,000 each year until canceled, subject to fee changes under Section 4.2 of the Terms

These EdgeOS Operations Manager plan rates do not include a quarterly one-week offset unless an existing EdgeOS account is already billed that offset under its Enrollment Confirmation or other written confirmation.

Edge AI-Trained EVA — Unadvertised Execution-Role Placement

Where specifically authorized in an Enrollment Confirmation or checkout, EDGE may offer an unadvertised Edge AI-Trained EVA placement for a clearly scoped execution role in a company that already has a management layer. This is not a discounted EdgeOS Operations Manager and does not include EdgeOS Operations Manager-specific training, EdgeOS installation, management ownership, or operating-leadership responsibilities.

The EVA is recruited, vetted, matched, prepared, and placed by EDGE and receives core AI training, Claude access, and Circle access. The Client remains responsible for role direction, supervision, system access, and human judgment.

EDGE AI-TRAINED EVA — FOUR-WEEK SERVICE RATE

Service Rate: US $2,800 per four weeks of service

First payment: US $2,800

Thereafter: US $2,800 paid in 12 installments per year, plus a US $700 one-week offset charged each quarter, until canceled, subject to fee changes under Section 4.2 of the Terms

No Activation Guarantee. The 30-Day Activation Guarantee is available only for an initial enrollment in the Edge Operations Manager offer. It does not apply to this US $2,800 Edge AI-Trained EVA placement, any expansion, any additional seat or placement, any replacement placement, renewal, or any other role or offer.

Bookkeeping Service — Limited Monthly Service (Not a Placement)

US $1,400 every month, flat, charged on the date you pay and on that same date each month until canceled.

Performed by EDGE’s internal bookkeeping team for one entity in QuickBooks Online (you provide and own the subscription). Included: monthly reconciliation of connected business bank and credit card accounts, monthly transaction categorization, a monthly expense categorization spreadsheet, Monthly Business Plan figures if you have an active EdgeOS Operations Manager, and quarterly or twice-yearly statement requests. Not included: tax, payroll, AP/AR, advisory, other software, personal accounts, moving money, or catch-up of prior periods (catch-up may be available for an additional charge). EDGE is not a CPA firm. Not eligible for the 30-Day Activation Guarantee; no quarterly offset. Renews monthly under the same price-change, five-day cancellation, late-fee, and nonrefundability terms as other plans. Need more? EDGE can place a full-time bookkeeping professional. Section 2.4 of the Terms controls.

Price Changes and Quarterly Offsets

EDGE reserves the right to change recurring service rates and applicable quarterly one-week offsets at any time with at least 30 calendar days’ prior written notice. No separate client approval is required. The notice will state the new amounts and effective date. A change takes effect no earlier than the first renewal of the affected service or fee period after the notice period expires. Paid service periods are not repriced retroactively or during their paid term.

For all roles other than EdgeOS Operations Manager, the service rate is US $2,800 per four weeks of service, paid in 12 installments per year, plus a US $700 one-week offset charged each quarter. Together, these payments cover 52 weeks of service. EdgeOS Operations Manager accounts are not charged a quarterly one-week offset unless that EdgeOS account is already billed that offset under its Enrollment Confirmation or other written confirmation. Quarterly prepayment is separate from a quarterly one-week offset. This does not retroactively change any already-paid prepaid term. Existing written fee waivers remain effective according to their terms unless amended by agreement. Changing or posting this page alone does not provide the individual notice required for a rate change, change a Client’s fees, or change billing cadence.

Automatic Renewal and Cancellation

Your selected plan automatically renews at the cadence or installment schedule shown for that plan—monthly, every three months, annually, or the non-EdgeOS installment schedule—at the then-current applicable rate until canceled under the Terms. To stop the next renewal, email [email protected] at least five (5) calendar days before the next scheduled renewal date. A timely cancellation becomes effective only at the end of the then-current paid term.

Except for a qualifying refund under the limited 30-Day Activation Guarantee or a refund required by applicable law, all payments and transactions are final and nonrefundable. Cancellation, nonuse, absences, personnel changes, and replacement delays do not create a right to a full or prorated refund, pro-rata credit, or service credit for any service period or billing period. Replacement timing is a reasonable-efforts service target under Section 3.3 of the Terms, not a guaranteed placement deadline. A Client who cancels during a quarterly or annual term may continue receiving Services through the end of the paid term but is not entitled to a refund for unused time, reduced usage, nonuse, early cancellation, dissatisfaction, personnel changes, or a decision to discontinue the Services.

Limited 30-Day Activation Guarantee — Edge Operations Manager Offer Only

The limited 30-Day Activation Guarantee applies only to the Client’s initial enrollment in the Edge Operations Manager offer, as identified in the applicable Enrollment Confirmation or checkout. It does not apply to the US $2,800 Edge AI-Trained EVA offer, expansions, additional seats, renewals, replacement placements, or any other role, service, plan, or offer.

To qualify, during the first thirty (30) calendar days the Client must:

provide all required logins, tools, systems, information, and access within seven (7) calendar days after the placement start date; and

submit the Edge EOD Alignment Form every Client business day.

If every condition is satisfied and the Client gives written notice to [email protected] no later than the thirtieth (30th) calendar day after the initial placement begins, clearly requesting cancellation and a refund under this guarantee, EDGE will refund the Recurring Service Fee paid for the initial billing period. For clarity, this means the Recurring Service Fee actually paid under the selected monthly, quarterly, or annual plan.

Approved Overtime, late fees, reinstatement fees, taxes, and other separately incurred or authorized charges are excluded from the guarantee and are nonrefundable. Failure to satisfy every requirement makes the Client ineligible for the guarantee.

The limited 30-Day Activation Guarantee is the Client’s sole and exclusive right to a cash refund. Once the first thirty (30) calendar days of the initial placement have expired, all amounts paid or payable are final and nonrefundable, except where a refund is required by applicable law.

Agreement

By checking the “I agree to the Terms and Payment Options” checkbox or otherwise electronically accepting this page, you authorize EDGE to charge the first payment shown for your selected plan, subsequent recurring payments at the selected cadence, and later changes to recurring service rates or applicable quarterly one-week offsets made in accordance with Section 4.2 of the Terms, together with approved Overtime, applicable taxes, late or reinstatement fees, and other written, authorized charges, in accordance with the Terms.

This page summarizes current offers of EDGE Virtual Assistants LLC d/b/a Edge Operations Managers and is subject to the Terms of Agreement. A rate change made under Section 4.2 of the Terms requires the individual written notice described there, but does not require a separately accepted addendum, signature, or approval. A rate change does not change billing cadence or restart or expand the Activation Guarantee.